Information We Collect

To provide our services safely and effectively, we may collect personal information including your name, contact details, appointment history, treatment records, relevant medical information, allergy information, photographs where consent has been provided, and payment information.

LashCoast respects your privacy and is committed to protecting the personal information you share with us.

How We Use Your Information

Your information is collected to manage bookings, maintain treatment records, communicate with clients, process payments, provide customer support, improve our services, and comply with legal obligations. Where consent has been provided, we may also send promotional communications, updates, and special offers.

Storage and Security

Reasonable measures are taken to protect personal information from unauthorised access, misuse, loss, disclosure, or alteration. Client records may be stored electronically through secure booking, payment, and business management platforms used by LashCoast.

Photography and Marketing

Where consent has been provided, photographs may be used on our website, social media channels, educational materials, and promotional content. Consent may be withdrawn for future use at any time by contacting us directly.

Third Party Services

LashCoast may engage trusted third party providers to assist with appointment scheduling, payment processing, customer communications, marketing activities, and business operations. These providers only receive information necessary to perform their services and are expected to maintain appropriate privacy and security standards.

Access to Your Information

You may request access to the personal information held by LashCoast or request corrections to inaccurate information by contacting us directly.

Marketing Communications

You may unsubscribe from promotional emails or marketing communications at any time using the unsubscribe link provided or by contacting LashCoast directly.

Privacy Compliance

LashCoast handles personal information in accordance with applicable Australian privacy legislation and is committed to maintaining the confidentiality and security of client information.

Contact Us

If you have any questions regarding these Terms and Conditions or our Privacy Policy, please contact LashCoast directly at [email protected].